SXM Festival is an 18+ event only. Please bring valid, government approved when exchanging your barcode for your wristband. For questions on the admission process please see the admission section of the app.
Rain or shine, the show must go on! Please check the weather before coming to the site and dress accordingly! Poor weather conditions may force us to temporarily interrupt the events.
We invite you to stay connected to our social media platforms for the latest information.
Yes, 1 re-entry is allowed.
Appropriate, discreet searches may be undertaken to ensure guests’ safety and enjoyment.
Located at the main Happy Bay entrance at admission. Following the festival, lost and found are situated at the reception of Hommage Hotel & Residences. Email info@sxmfestival.com if you lost anything.
Both French and Dutch sides have hospitals.
We recommend purchasing travel insurance.
Saint Martin (French side)
Louis Constant Fleming Hospital: 0590 52 25 52
S.A.M.U. (medical emergencies): 15
Police: 17
Fire: 18
Sint Maarten (Dutch side)
General emergency: 911
Doctors on call: (1-721) 5111
Hospital: 543 1111
Ambulance: 912 or 542 2111 or 520 6262
5 Day Passes will be on sale and will increase on a monthly basis. Keep in mind tickets for the full 7-Day Experience tickets are always the best value. .
The limited capacity satellite parties such as The Villa Party, Panorama, The Floating Party and Boat Party will be on sale closely to the festival date. To access these sales, you will need to have purchased a 5 Day festival ticket.
Satellite Party tickets will be available for purchase approximately a month before the Festival. These parties have limited capacity and are expected to sell out fast. Secure a Premium Pass for priority access to the Satellite Party Pre-Sale.
Yes, you will receive a confirmation email from SXM FESTIVAL ticketing partner Easol as soon as you book your tickets. If you did not receive an email, log into your account at SXMFestival.com/bookings to verify that the correct email address is associated with your account. If you are still having issues, please reach out to info@sxmfestival.com and their support team will help you verify your purchase.
One week before the Festival, you will receive an email from Easol with your UNIQUE BARCODE. This email is very important. You will need this barcode when you arrive at Will Call to receive your festival wristband. Make sure you have this email on your phone as well as a screenshot in your photos and printed with the barcode and your name clearly visible.
When selecting your tickets or villas, you can pay fully or select the payment plan and pay in the 2 instalment payments.
The new SXM Festival Payment Plans system will allow you to spread your payments out over the course of a 2-month period. You'll pay a deposit when you first check-out that is equal to 1/2 of your total cart balance.
Payment plan for tickets is divided in 2.
Your account will then automatically be charged at the same time of the month over the next month without any further action required.
If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will give you notice of the failed payment attempt advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;
If the payment attempt fails again, we will send you a second failed payment notice and again wait to charge you for another 7 days;
If the payment attempt fails for a third time, we may at our discretion cancel the booking by giving you written notice.
Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, your order will be cancelled, and you will lose your deposit as well as any previous instalments that you have paid.
Update the payment details for your payment plan at MY BOOKINGS and follow the link CHANGE CARD on the booking.
If you miss a payment, the Easol support team will contact you by email. You will have 7 days to make the missing payments.
If a payment attempt fails for whatever reason (e.g. card has expired, is no longer valid, insufficient funds or card is declined by the bank), then we will give you notice of the failed payment attempt advising you that we will try to take payment again in 7 days, giving you the opportunity to correct the situation;
If the payment attempt fails again, we will send you a second failed payment notice and again wait to charge you for another 7 days;
If the payment attempt fails for a third time, we may at our discretion cancel the booking by giving you written notice.
Please note, upon cancellation of the booking due to your failure to keep up with the Payment Plan, your order will be cancelled, and you will lose your deposit as well as any previous instalments that you have paid.
If you need any assistance regarding this matter, please email support@easol.com
Update the payment details for your payment plan at MY BOOKINGS and follow the link CHANGE CARD on the booking.
Yes! If you have purchased multiple tickets for your group, it is important you update their booking details with the exact name on their ID as well as their email and other details BEFORE you go to Will Call and collect your wristband at the festival. You can do so at MY BOOKINGS with CHECK IN.
As Premium tickets are limited and sell out quickly, we most likely won’t be offering any upgrade options. We recommend purchasing Premium as soon as possible to avoid disappointment.
When deciding between the Epic Experience or Premium Experience tickets, keep in mind, the only way to access the VIlla Party will be with a Premium Experience ticket.
Should you not be able to make the festival, you are allowed ONE ticket account transfer. Please note we do not transfer funds (that is up to the attendee). We transfer the account only. For more info please see How to Transfer Your Ticket To Someone Else.
If you have purchased a ticket during the Secret Sale, Super Early Bird Sale or Early Bird Sale and cannot make it to the festival, you will be able to transfer your ticket to the 2025 edition.
Unfortunately, ticket fraud is a common occurrence and predatory scammers are getting savvier to separate you from your hard-earned funds. The best way to ensure that your tickets are legitimate is to purchase them directly from the SXM Festival website through our ticketing partner Easol.
SXM Festival does not sell tickets on any other platform and we cannot honour fraudulent tickets nor provide you with a refund in the event that you are scammed.
Please note that ticket purchasers will not receive a pdf ticket with scannable barcode until the week before the event. If someone is trying to sell you a pdf ticket prior to then, it is fraudulent.
Proper identification and an official barcode ticket are required to redeem your ticket for a wristband to the festival.
Acceptable forms of identification include a State Issued Driver’s License, a government issued Non-Driver ID Card, Military ID, or Passport. A photo of any of the above will also be accepted
Pro Tip: Download the ticket and barcode to your phone for easy retrieval in areas where cellular coverage is limited or unavailable. You can also screenshot your ticket and save in your photos.
The photo ID name must match the attendee name on each ticket. If you have a ticket that is not in your name, please go to MY BOOKINGS and CLICK CHECK IN to update it now with the correct full name. If you change guests, please update the name and email. It is important you do this right away for all guests you have purchased tickets for. Your guests will not be able to do this themselves, it must be done by you through your account.
Will call points will be confirmed days prior to the festival.
We provide two different options for those arriving by car, Single-Entry Parking or In/Out Parking. Your vehicle pass must be placed inside your vehicle on the windshield in the designated spot for the duration of your time on site.
PARKING IS FREE
The parking area will be a short walking distance from the venue and there will not be a shuttle. Please prepare for this when deciding how much stuff to bring with you to the festival.
SXM Festival is not responsible for belongings left inside your vehicle, and we highly encourage you to leave valuables at home.
DO NOT leave your vehicle parked on the roadside or anywhere outside the parking area.
All Festival performers, including headliners, are subject to change or cancellation at any time without notice. No refunds will be issued if a festival performer is changed or canceled.
Weapons of ANY kind
Fireworks/explosives
Illegal substances
Large coolers
Bicyles
Pets
Glass containers
Laser pointers
Drones/remote control aircrafts
Items attached to a stick (flags, totems, umbrellas, selfie sticks)
Professional camera equipment (detachable lenses, tripods)
Audio/video recording equipment
The SXM Festival app is your gateway to everything at the festival at your fingertips. From contests and give-aways to the latest news, tips and updates, discover the many all-star acts on the lineup, listen to exclusive mixes, and map out the weekend by creating and sharing preferred schedules. Keep your app updated as we release new versions leading up to the festival with more features.
A VISA to enter Saint Martin is not required for most countries, including Europe and North America. Please double check online regarding your country of citizenship before traveling A VISA to enter Saint Martin is not required for most countries, including Europe and North America. Please double check online regarding your country of citizenship before traveling.
SXM Festival officially starts on Monday, March 11, 2024.
All ticket holders are welcome to arrive as early as they wish in order to check into accommodations and spend the first days exploring.
No special vaccinations required but the authorities of St Martin might make special provisions in the meantime so please stay tuned.
Broadband and wifi are available in many places around the island, especially at hotels and marinas. It can be a little unreliable at times but generally functional. There is cell phone coverage across most of the island and 3G but again the 3G can be patchy at times. Most North American cell phones work in Saint Martin. International country codes are +590 for Saint Martin and +1-721 for Sint Maarten.
If you are coming from US or Canada and that you are staying on the French side, please make sure that you bring an adaptor.
French side : 220V / 60Hz. European outlets
Dutch side : 110V / 60 Hz. American outlets.
We recommend all guests purchase medical coverage for your trip, including your days of travel. It helps to have a copy of your insurance policy and the phone number for your provider stored on your phone as well.
Both French and Dutch sides have hospitals.
We recommend purchasing travel insurance.
Saint Martin (French side)
Louis Constant Fleming Hospital: 0590 52 25 52
S.A.M.U. (medical emergencies): 15
Police: 17
Fire: 18
Sint Maarten (Dutch side)
General emergency: 911
Doctors on call: (1-721)5111
Hospital: 543 1111
Ambulance: 912 or 542 2111 or 520 6262
Fire: 120 or 542 6001
Police: 111 or 542 2112
Water police: 542 2277
Select your favorite Villa and get ready for a week of pure Caribbean dream.
Your journey starts with a private chauffeur airport transfer taking you directly to your stunning villa, where every detail has been carefully planned for your comfort and ease.
Receive a welcome gift while our concierge checks you in for the festival.
Access the Ultra VIP parking area at Happy Bay for closest proximity to the main entrance.
Take advantage of first choice Table Service booking for the best stage view.
Book a styling session with official Festival Fashion Designers directly in your villa.
Access full Concierge service from the moment you book your villa to help you plan your most epic experience.
Take a visit Backstage with your VIP Host.
Find the optimal flight into Saint Martin | Sint Maarten by visiting the Princess Juliana Airport Website. Avoid limited seat selections on planes or unwanted layovers by choosing direct flights as early and as often as possible.
Book your accommodations as early as possible to access the best properties and deals. You can’t go wrong with any area, each is beautiful in its own unique way. If you are looking for an area close to the action, see our suggestions below.
CLOSE TO THE MAIN SITE
Stay close to Happy Bay for easy access to the main festival site. Surrounding areas: Grand Case, Saint Louis, La Savanne, Anse Marcel.
CLOSE TO THE VILLA PARTY
If you’re coming with your crew, choosing a villa can be a very good option. Book a villa in Terres-Basses. Discover the Villa Collection.
ON THE DUTCH SIDE
Looking for night clubs, casinos and restaurants? Stay in Maho and you are walking distance to all, including a few of the Main Events. Port Cupecoy, Simpson Bay, Pelican Key and Great Bay are great areas too.
CENTRAL TO ALL AREAS
Marigot and Nettle Bay are located in the middle of the island offers a short ride to all festival venues and other beautiful areas to discover. Book at Hommage Hotel, SXM Festival’s flagship hotel for DJ sightings.
Renting a car can definitely enhance your trip, letting you access all corners of the island at your own pace.
Please take note:
Absolutely, for your safety, please don't drink & drive. Feel free to grab a cab and come the following day to pick up your vehicle.
Both cozy and full of comforts, Saint Martin | Sint Maarten is only thirty-seven square miles. As a result, it only takes about 90 minutes to circumnavigate the island. Getting around is easy via Route Nationale 7, a local highway skirting the island’s coastline. Rural inlaid roads connect developed regions to each other. Light congestion is frequent in some areas, but roadway delays are generally in the rearview before they become a bother.
Pro Tip: Roads around Sandy Ground and Simpson Bay Bridges have been known to stall traffic at certain times of the day when boats cross. Ask for the schedule when you arrive and leave before or after they cross.
There are no Uber services on the island nor any other rideshare options. You'll have to take a taxi, book a car rental or use public transport.
Local Taxi Phone number : +590690888809
You may have already heard about the island’s well-earned reputation as a shopper's paradise. From local arts and crafts to fine foods, and rare jewelry, Saint Martin | Sint Maarten has it all. Many designer brands are commonly discounted to around 40% less than US retail prices. Assortments of duty free liquor, tobacco, leather goods, and more add to the bevy of delights the island has to offer.
There are mainly two shopping areas on the island.
In chic Marigot and classy Philipsburg on the French and Dutch side respectively.
At the latter, peruse Front Street for over a mile of shopping, mainly jewelry stores. This area includes more than high fashion outlets and name-brands like Tiffany and Tommy Hilfiger, tax-free tobaccos, and exotic rums. At the Sint Rose Mall you’ll find swanky top-shelf brands like Cartier, Lalique, and Faconnable. In Philipsburg there is also an array or attractive gift stores and art galleries on Old Street. Just a short walk away, Back Street is home to a colorful local market, several souvenir shoppes, and a spree of discounted designer clothing.
In Marigot on the other hand, you’ll find a splendid assortment of old Créole houses, bistros, bars, cafés, restaurants, perfume shops, fashion and three stories of designer boutiques at Le West Indies Mall.
The French side officially uses the EURO and Dutch the Netherlands Antillean Florin. The US dollar can be spent on either sides of the island and the EURO is widely accepted on both also. Credit cards are accepted at most major outlets but it is always best to check before sitting down for dinner. The island is frequented by tourists and all merchants are well versed in calculating the exchange. All SXM Festival charging stations accept both USD and Euro currencies at the current daily exchange rate. For details on how the wristbands work please see the admission section of our FAQ.
The car number plates say it: “The Friendly Island”. Saint Martin is a small island with a low crime rate and a friendly, happy population. There are French and Dutch police on each respective side of the island. That said, like anywhere in the world, it is wise to take sensible precautions such as: not flashing money or jewelry around, not leaving valuables in cars, not going to secluded places at night or trespassing on private property, not being rude or disrespectful to the locals. Just the regular rules you would follow on any vacation or in any big city. Be sensible and you’ll have an amazing time on this Friendly Island.
In the dry season – when SXM Festival happens – there are fewer insects and mosquitos. We still advise attendees to bring insect repellent.
You’ll find everyone speaks English on the island, but Dutch is the official language of Sint Maarten and French the official language of Saint Martin.
On Sint Maarten, Spanish, Papiamentu, Italian, Hindi, Chinese and other languages are commonly heard.
We recommend drinking bottled water.